Oracle Database Standard Packages

As part of our setup, we will perform a database health check, which comprises expert tuning and configuration.

• BRONZE - Designed for small database systems, or those with fairly low activity. With very little or no development.




• SILVER - Designed for fairly active database systems with sustained growth and little development.




• GOLD - Designed for very active mission critical systems, with high volumes of transactions, and ongoing development.

SERVICE	BRONZE	SILVER	GOLD
Hours Covered	9-5	8-6	24x7
Days of Week	Mon-Fri	Mon-Fri
Response Time (Within)	3 Hrs	2 Hrs	1.5 Hrs
Tailored Database Checks	YES	YES	YES
Proactive DB maintenance	OPTIONAL	YES	YES
Database Statistics Gathering	OPTIONAL	YES	YES
Reporting/Resolving Critical Errors	YES	YES	YES
Tablespace Monitoring	OPTIONAL	YES	YES
Check backup logs	OPTIONAL	YES	YES
Performance Monitoring/Tuning	YES	YES	YES
Critical and Security Patch Recommendations	YES	YES	YES
Weekly database reports	YES	YES	YES